Travel/Work Environment
Glynn county in Georgia
Summary of position
Essential Functions
Position Requirements
Skills, Knowledge & Abilities
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.
AAP/EEO Statement
Glynn county in Georgia
Summary of position
Essential Functions
- Assists people with intellectual challenges or developmental disabilities to access and coordinate needed support and services in community settings.
- Coordinates and facilitates all activities related to gathering information to be included in the support plan.
- Arranges and obtains clinically pertinent assessments.
- Reviews clinical information and recommendations for interventions and services prior to the ISP meeting.
- Assists the person, family or advocate to identify and access the most cost-effective services and community support based on the individual's and family's interests and preferences.
- Assists individuals and families in applying for/maintaining Medicaid Eligibility.
- Accesses community and internal agency resources (clinical professionals, etc.) in the process to identify and attain needed services.
- Monitors annual Medicaid redetermination dates and assists the individual in completing necessary paperwork and submission.
- Maintains necessary documentation regarding eligibility in individuals' charts.
- Checks the Georgia Health Partnership web site monthly to detect issues/concerns related to eligibility.
- Oversees the person's participation in the services, support and activities delineated within the ISP.
- Determines the extent to which support, and services meet the needs and expectations of the individual and family.
- Visits and meets with the individual at the individuals, families, or guardian's request, or when there is a need to meet.
- Makes accommodation to schedule ISP meetings in accordance with family availability as to allow for their participation.
- Ensures at least an annual review/update that summarizes the prior year's plan.
- Identifies the individual's vision of the future; functional/health status; identify preferences; capacities; interests; needs; and personal goals; relevant services; supports and activities in the ISP.
- Makes necessary arrangements for the person's use of services and support.
- Maintains at least monthly face-to-face contact with the individual per DBHDD guidelines; and an additional contact working toward the achievement of the outcomes in the ISP.
- Documents all contacts/services in the support notes and completes a monitoring tool.
- Ensures all actions taken tie into the support plan.
- Intervenes in a timely manner when the individual, family or advocate identifies a problem and reports the issue to the appropriate state and Columbus.
- Is available after hours by phone to assist individuals and/or families in crisis.
- Submits all required documentation in accordance with mandated deadlines.
- Conducts business in a professional manner in accordance with internal policies.
- Monitors the recertification process to ensure that annual recertification (including the DMA 7 and annual physicals) are completed and approved in a timely fashion.
- Reviews grids and reports weekly to ensure actions to procure PCP signatures, assessments, and DMA 7 approval (within 365 days of last approval, no later than the due date, on or before the individual's birth month).
- Always maintain the confidentiality and integrity of the company while complying with HIPAA, DBHDD and The Columbus Organization's Policies.
Position Requirements
- Must have a minimum of a bachelor's degree in a human service field, such as social work, psychology, special education, nursing, or a closely related field.
- Must have at least one year of experience in serving persons with developmental disabilities or related disabilities in a case management or coordination role; or a Master's Degree in a related field may substitute for the required experience.
- Mobile Worker: This is a mobile position, meaning that regular travel to different work locations is essential. Will be exposed to weather conditions typical of the location and may be required to stand and/or sit for long periods of time.
- Reside in the same territory they are assigned to work in; exceptions may be considered, due to business need.
- Occasional evening and weekend work may be required as job duties demand.
Skills, Knowledge & Abilities
- Ability to use Microsoft Office 365 applications.
- Knowledge of planning principles and report preparation.
- Skill in interpreting, policies and procedures.
- Skill in analyzing situations, evaluating information and recommend course of action.
- Skill in maintaining effective working relationships with fellow employees and outside agencies.
- Ability to evaluate issues, explain rules and regulations.
- Ability to write reports and correspondence.
- Ability to effectively present information and respond to questions from groups of managers and associates.
- Ability to define problems and collect data, establish facts and draw valid conclusions.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.
AAP/EEO Statement