Support Coordinator

Location: Canton, GA | Coverage Area: Cherokee and Paulding Counties

Schedule: Full Time | Hybrid | Travel required

Pay: $43,888$

The Columbus Organization supports individuals with complex care needs through person-centered services that promote independence, community inclusion, and improved quality of life.

The Support Coordinator assists individuals with intellectual and developmental disabilities in accessing, coordinating, and monitoring community-based services. This role focuses on care coordination, service planning, and ongoing support to help individuals achieve personal goals and maintain quality outcomes.

· Coordinate and manage individualized service plans (ISP)

· Conduct assessments and gather clinical/social information

· Facilitate ISP meetings and ensure annual updates

· Connect individuals to community resources and services

· Assist with Medicaid eligibility and recertification

· Maintain monthly face-to-face contact per guidelines

· Monitor service delivery and outcomes

· Document services and maintain compliance with DBHDD and HIPAA

· Respond to participant needs, concerns, and crises

· Collaborate with families, providers, and interdisciplinary teams

· Bachelor’s degree in human services field (required)

· 1+ year experience in case management or developmental disabilities services

· Master’s degree may substitute for experience

· Valid driver’s license and ability to travel locally

· Must reside within assigned coverage area (preferred)

· Care coordination and case management

· Strong communication and relationship-building

· Problem-solving and critical thinking

· Knowledge of Medicaid/waiver programs

· Microsoft Office and documentation skills

This is a mobile, field-based position requiring travel throughout the assigned counties. Work includes home visits, community settings, and occasional remote/administrative tasks. Flexibility for evenings or weekends may be required.